2 minute read
Practical Tips for Navigating Epicor’s Customer Self-Service Portal
With Epicor’s self-service portal, customers have quick and easy access to all the information they need, from support threads to ordering. Navigating the service portal can be difficult at first, but with these few tips, you can get the most out of Epicor’s self-service customer portal.
To get started, the first step is to create an account. This can be done simply by clicking the “Register” button in the upper right corner of the portal. Creating an account gives you access to all the features of the portal that are not available for public viewing.
After creating your account, it’s time to explore the portal. There are many functions available, from ordering supplies, finding solutions to contacting customer service in case of any problems. It may be helpful to explore the various links available in the navigation bar to easily find what you are looking for.
If you are interested in new products or services offered by Epicor, be sure to check out the “News” section available under the “About” link. Here you will find all new releases and product updates, as well as helpful navigation tips.
The “Help” link at the top of the page contains many helpful resources that can help you with technical issues. You’ll find answers to frequently asked questions, instructions on how to use certain features, and phone numbers in case you need to speak to a representative directly. We strongly recommend that you use this section as it is intended to help you resolve any issues quickly and easily.
Epicor’s customer self-service portal provides customers with a convenient way to order supplies, view solutions, and access customer support. With these tips, you can easily take full advantage of the service portal and get the most out of Epicor.