3 minute read

Order Lookup with the Epicor P1 Customer Portal

In today’s business world, efficiency and convenience are important, and the use of technology has made it possible to streamline various processes. This includes the order search process, which is critical to business operations. With the introduction of the Epicor P21 Customer Portal application, this process has become even more efficient and simpler.

The Epicor P21 Customer Portal app is a powerful tool designed to help businesses manage orders from the palm of their hand. It gives the user real-time access to information about their orders and provides a platform for communication with the supplier. This app uses the latest technology, making it intuitive and easy to use.

The key to understanding how order search works is to start with the back-end system, Adobe Commerce, the software that powers the Epicor P21 Customer Portal application. Adobe Commerce is a robust and comprehensive eCommerce solution that integrates with the Epicor P21 ERP system. It enables companies to manage operations from a central location, including order and inventory management, customer data, and invoicing.

Customers with access to the Epicor P21 Customer Portal can easily log in using their credentials to view their latest orders. After logging in, they can go to the order search tab, where they will find a list of their orders. The app allows customers to filter orders based on various criteria, such as order number, delivery date, and status. When a customer finds the order they are looking for, they can click on it to view more details, including products ordered, quantity, and shipping information.

The application also offers the customer the ability to track their order in real time. This feature is useful because it allows the customer to be updated about the status of the order, ensuring efficient communication with the supplier.

In addition to order search, the Epicor P21 Customer Portal also offers a messaging feature that allows customers to communicate directly with their supplier. This streamlines the communication process and eliminates the need to send back and forth emails or phone calls.

Overall, the Epicor P21 Customer Portal application has simplified the process of finding orders for companies. It is a centralized platform that allows customers to access information about orders in real time and enables efficient communication with the supplier. Integration with Adobe Commerce has made this app a powerful tool for businesses looking to streamline operations and improve customer satisfaction.

Ready to boost sales with the Epicor P21 Customer Portal?