3 minute read
How to Allow Customers to View Invoices with Epicor
It is important for an eCommerce company to be able to provide effective customer service to retain customers and generate repeat business. Allowing customers to view invoices online is an effective way to improve customer service, and Epicor can help you achieve this goal.
Epicor is an all-in-one business management solution that integrates with your eCommerce site, allowing your customers to view invoices quickly and easily. In this article, we’ll look at how to enable customers to view invoices on eCommerce sites using Epicor.
The first step is to set up your eCommerce site and configure it to connect to Epicor. Epicor offers extensive functionality that allows customers to quickly and easily view invoices on their websites.
Once a website is set up and integrated with Epicor, customers can access their invoices directly on the website. This provides customers with an efficient and secure way to view their accounts and access their account information.
The next step after integrating your site with Epicor is setting up your billing system. Epicor offers many tools to help you customize your billing system. You can set up an automated set of rules that customers can use to specify which invoices they want to view. You can also use Epicor email notifications to remind customers when their invoice is due or paid.
Finally, you need to configure the customer service aspect to allow customers to view invoices. Epicor offers a wide range of customer support tools including online chat, email and phone support to ensure customers get the answers they need quickly.
You can also set up a secure payment gateway so your customers can easily pay their bills. With the help of Epicor, you can provide your customers with quick and easy access to invoices while providing excellent customer service.
Allowing customers to view invoices on eCommerce sites is an effective way to improve your customer experience. Epicor is an end-to-end business management solution that gives you the tools you need to do just that.