3 minute read

BigCommerce and B2B Offline Sales: Navigating the Process

BigCommerce is a popular eCommerce platform used by businesses around the world to sell products and services online. One of the key benefits of BigCommerce is the ability to support offline B2B or Business-to-Business sales. This type of transaction involves two or more parties communicating with each other to purchase goods or services for a business rather than for personal reasons. BigCommerce enables businesses to easily manage their offline B2B sales in a few simple steps.

The first step is to create a B2B account on BigCommerce. This account contains information about the company and its customers. Customers can be categorized by age, gender, industry, and other criteria for better management.

Once an account is created, businesses can create B2B shopping carts and payment portals for their customers. When checking out a B2B order on BigCommerce, customers are redirected to a secure checkout page where they enter payment details. All customer and payment information is encrypted for increased security.

After completing the transaction, the order will be processed and the customer will be notified about the purchase. BigCommerce offers powerful analytics tools to help businesses track and analyze B2B sales. This information can be used to understand customer behavior and preferences, thereby improving sales marketing strategies. On top of that, Reports can be exported in formats such as Excel spreadsheets and CSV files for easy data analysis.

BigCommerce makes it easier for businesses to manage offline B2B sales. Customers can easily find the products they need thanks to detailed product lists and advanced search functions. Additionally, automated transactions and secure payments make it easy to make purchases safely. Advanced analytics can help companies understand customer behavior and improve sales strategies. So if you run a business and want to support B2B offline sales, BigCommerce has the tools and features to help you.

Ready to get started on BigCommerce? Silk Can Help.